Notes
Moustang
Yes he is an authorized installer and I received a warranty card/sticker etc. but lost confidense in the guy, + it's a 2 hour drive up there and need to leave the car behind for 2 or 3 days. (so I need to find a ride back & forth as well)Was your installer an authorized installer installer? If so you do have a warranty. I doubt that there's no sign of it left. Did you maintain it properly? I've used reload and hydro and mine is still going strong. Take yours back to the shop that did the install. Have you applied anything over the CQuartz other than reload or hydro? Your installer should have gone over how to maintain it with you?
Maintenance is a wash every 2 or 3 weeks done by myself and a C-quartz UK installer.
Method used; rinse, foam gun with shampoo & iron x, rinse again, Iron x the wheels, then 2 bucket wash, dry with drying towel and apply reload every 4 washes like advised. In the end the scratches keep pilling up and when the car is dry before adding reload it has a mat like finish that I really don't like.
The detailer who helps me out in his after hours also agrees that the c-quartz has no effect anymore when he uses the hi pressure washer or water hose to rinse. The water beading is just not there unless I add the reload again like I did 2 days ago. Although it beads again after using reload, yet the water doesn't sheet off unless I'm driving and leaves an oily like residue around the edges where the water used to be, not very attractive when having a closer look at it.
My conclusion ATM is that c-quartz & reload is just not the right product for this particular paint... black/ebony. The initial installer had the same impression from the research he did before applying it, he said Ford pulled the paint out of production for a reason, whatever reason that may be. But if the customer wants c-quartz on it he can't refuse so he did apply it. I'm merely talking about the Black Ebony paint, can't speak for any other colors though.
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