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FordPass Update

MAGS1

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MAGS1

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MAGS1

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Iā€™m with @Skye re: the owners manual and the Ford ESP. Both were very useful to have in the app. My service history shows the purchase of the ESP from Granger and I have the email with the actual contract attached. I think I will also print said contract so I have a physical copy in my files too.

Wish Ford still watched over here. New app SUCKS
 

GrabberBargeCaptain

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Im seeing things in my maintenance record that havenā€™t been done. AC service etc. car only has 5k on it lol.
 

MAGS1

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Im seeing things in my maintenance record that havenā€™t been done. AC service etc. car only has 5k on it lol.
Did you buy a Ford ESP from Granger? It shows up as AC service on Ford Pass. Does it with mine, including in the old version
 

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Skye

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Im seeing things in my maintenance record that havenā€™t been done. AC service etc.
Did you buy a Ford ESP from Granger? I
Yea, I've got same. I've also confirmed with Granger that is how Ford interprets those inputs.

"On Mon, Jun 12, 2023 at 11:45ā€ÆAM [Maria Grimm] wrote:

Thanks for the email. When we processed your service contract, we are required to enter it through our dealer management system. We have 3 options for transactions: a car sale, repair order or parts ticket. Ford allows us to process this as a repair order and our dealer management system and Ford are mis categorizing the transaction as an air conditioning / heater concern and then are doubling the transaction price.

This is only reflecting in your Ford pass incorrectly and is not on your warranty or repair history. We've been in contact with Ford on resolving the issue but it hasn't been fixed obviously.

Sincerely,

Maria Grimm-Ford Warranties
Email: [email protected] "
 

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I canā€™t go back either. I only used it for uploading maintenance stuff. The new app. sucks.
 

t-zoo

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I get a splash screen that says Welcome to the New Ford App but I canā€™t get it to go away. As such, I canā€™t use the app. I havenā€™t tried deleting and reinstalling yet. I saw on some other forums that doing so didnā€™t help.
 

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Did you buy a Ford ESP from Granger? It shows up as AC service on Ford Pass. Does it with mine, including in the old version
No. No extended warranties
 

MAGS1

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No. No extended warranties
Then you got some phantom AC repair then LOL. Maybe it populated from a previous car? Otherwise Iā€™d say itā€™s definitely a glitch in the app
 

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GrabberBargeCaptain

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I do remember the Finance Manager did offer one to me which was tempting, went down from 4k to like 1200, but i never have good luck with extended warranties.
 

Skye

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No. No extended warranties
Akin to the Granger reference above, when I had the BCM recall/update accomplished, the local dealer did same. Not yet another A/C repair :giggle:, but this time an oil change, inspection and several other minor fixes were listed. Maybe your example was another dealer, just booking their time.

I've not tried this, but if you cannot correlate the date to any activity at all, I wonder if the listed dealer can be contacted and then remove that entry?
 
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Crew4991

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I daily drive mine i just filled up. :like:

IMG_1927.png
My old 16 GT/CS convertible is my daily driver as well, but you don't want to see my range... its an embarrassment to the car's name. I think it is is old enough that I don't get the fancy connected app though.

90% of my driving is highway mileage. I average 26.6MPG so my 'Range' is about 425 with this big booty convertible V8. šŸ¤£

I use other cars to go fast, this car though is a cruiser. Watch out Ecoboost boys, I'm coming for yo MPGs.
 

barron64

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I get "Temporarily Unavailable" in the vehicle health window...any suggestions?
 
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The Demon

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I get "Temporarily Unavailable" in the vehicle health window...any suggestions?
Maybe uninstall and reinstall? Or it can't find your modem which I would love.
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