EFI
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I ordered a GT500 replica hood from them as I've seen their name around a bunch of forums and seemed like a good product.
Received 2 damaged products (unrepairable due to it being aluminum) but the company has refused to do anything about it. For 4 months they have been telling me they will replace it or refund me the money and nothing has happened. Every week I follow up and all I get is empty promises that something will happen soon. I am out over $1500 with 2 junk items that I now have to pay even more money to dispose of.
Oh and the best part, I just found out that the shipping company did pay out the damage claim to Vicrez months ago. But instead of shipping out a replacement or refund, they just pocked the money.
Stay away from them as they do not care about the customer or their product once they have their money. After doing more research I unfortunately came up with many other similar stories, so I'm definitely far from the only one with this issue with them.
Received 2 damaged products (unrepairable due to it being aluminum) but the company has refused to do anything about it. For 4 months they have been telling me they will replace it or refund me the money and nothing has happened. Every week I follow up and all I get is empty promises that something will happen soon. I am out over $1500 with 2 junk items that I now have to pay even more money to dispose of.
Oh and the best part, I just found out that the shipping company did pay out the damage claim to Vicrez months ago. But instead of shipping out a replacement or refund, they just pocked the money.
Stay away from them as they do not care about the customer or their product once they have their money. After doing more research I unfortunately came up with many other similar stories, so I'm definitely far from the only one with this issue with them.
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