rtd+ problem

[XakwardX]

I've been trying to read my stock file all day. says controller not supported. reached out to tuner they said do the firmware update through the app nothing changes. I do the update in the computer software and same thing controllers not supported. anyone run into this before

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[larr12]

Did you try the Resync?

 

[XakwardX]

Did you try the Resync?

through rtd flasher? Yes. I updated everything I could.forgot device on my bluetooth re connected it still nothing I sent my tuner another email but won’t hear back until Monday.

 

[larr12]

Weird. Mine was having some issues connecting the RTD+ to the app but after updating the firmware and the app its been working great.

 

[XakwardX]

It connects to my phone no problem I can read and clear codes just won’t read the stock file

 

[larr12]

It connects to my phone no problem I can read and clear codes just won’t read the stock file

Internet signal strengh?

 

[XakwardX]

Internet signal strengh?

should be good. Im less then 10ft from my router when im in my car. I have the rtd flasher and the vcm editor on my desktop. I’ve seen people say you can change the pcm number but I can’t find where to do that either.

 

[XakwardX]

Just tried with the rtd flasher connected to my laptop. Gets all the way to reading and says failed. Hardware 298b 2019+
298 18+ doesn’t do anything

 

[larr12]

Ok..on my RTD+

Tools
About this App
Version 1.3.0

On the PC RTD version 1.0.061


Voltage on the car? Maybe run the car for 10-15min and then try the RTD?

 

[XakwardX]

Ok..on my RTD+

Tools
About this App
Version 1.3.0

On the PC RTD version 1.0.061


Voltage on the car? Maybe run the car for 10-15min and then try the RTD?

my app is 1.3.1

rtd flasher is 1.0.066

the voltage reading on the car says 12.1 the whole time but I can’t try that

 

[skymaster]

I've been trying to read my stock file all day. says controller not supported. reached out to tuner they said do the firmware update through the app nothing changes. I do the update in the computer software and same thing controllers not supported. anyone run into this before

You find the fix? Getting the same issue.

 

[XakwardX]

You find the fix? Getting the same issue.

I had to use my laptop for everything. App didn’t work. I did finally get my stock file to read. I think it was what you’re selecting from that drop down menu on which module your car has. I don’t remember exactly but I had to guess a few times before mine worked. I removed everything off my car a few months ago

 

[skymaster]

I had to use my laptop for everything. App didn’t work. I did finally get my stock file to read. I think it was what you’re selecting from that drop down menu on which module your car has. I don’t remember exactly but I had to guess a few times before mine worked. I removed everything off my car a few months ago

U mean this?

 

[XakwardX]

U mean this?

yes. But the app didn’t work for me so I had to use a laptop.

 

[MCS]

I ran into the same issue. Firmware updated, everything is good but it's giving me the same error code on the app.

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