SYNC 3 PHONE PROBLEM

[eric n]

So I have a problem. Often (too often) when I attempt to hang up on a phone call, the sync system won't let go. What I mean by that is that while the timer stops at the proper time say 55 seconds, the system refuses to respond to new imput. If I try to go to bluetooth for music, it's a no. Often it also won't let me access radio, sirius.... The sync screen will show that the call is still active but won't accept a hang up.

Has anyone else had this difficulty and if so has there been resolution?

Thanks in advance for any constructive imput.

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[eric n]

As an addition, let me say that I have never had a car that drops satelite radio so frequently. The sync in my 2011 5.0 worked much more consistantly than this car. FRUSTRATING.

 

[FordIVTteam]

Hi eric n,

I recommend trying a system reset. Press and hold both the SEEK UP and the RADIO POWER button. After about 5 seconds, the screen will go black. Allow 1-2 minutes for it to complete. This reset is intended to restore functionality and will not erase any information previously stored in the system.

Keep me posted.

Shaay

 

[eric n]

Hi Shaay,

Thanks for the Intel, I will definitely give that a shot!!!

 

[mbaran]

As an addition, let me say that I have never had a car that drops satelite radio so frequently. The sync in my 2011 5.0 worked much more consistantly than this car. FRUSTRATING.

http://www.mustang6g.com/forums/showthread.php?t=38100

 

[GoBlues38]

it is your phone more then the car. just reboot both to be sure.

I have it happen every now and then. A reboot of both fixes it.

 

[eric n]

Well, I had rebooted the phone several times but to no avail. I tried Shaay's suggesting for resetting the sync system and thus far it has worked like a charm.... Thanks Shay, hopefully it'll be pretty consistent from here on out.

 

[FordIVTteam]

Well, I had rebooted the phone several times but to no avail. I tried Shaay's suggesting for resetting the sync system and thus far it has worked like a charm.... Thanks Shay, hopefully it'll be pretty consistent from here on out.

Hey eric n,

That's great! I'll pass your thanks on to Shaay.

Whitney

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